I took this photo last week as we were boarding a Southwest Airlines plane to Phoenix at the Oakland, California Airport. The news has been saying that people are more satisfied with airline performance of late. I have only had a few bad experiences with an actual airline. I am not very happy with Delta. The last few flights have in in pretty shabby aircraft. Aer Lingus is low cost for a reason and Air Italia exists to sell duty-free things. Southwest, Jet Blue, and Alaska/Virgin America are good domestic values. Our airline of choice is Air France.
What makes air travel less than satisfactory is what happens on the ground. Parking is a chore. Security is a long wait for a rush through the system - which to me is stressful. I hate to make others wait even though I waited. The boarding process is getting better as the overhead bins get bigger. The hard thing for me - if I do not fly business class - is legroom. I am a bigger guy. Premium is a bargain for me on long flights, especially on the larger Airbus that has two seats on each side - no middle seat. I suppose that my dissatisfaction is with my unwillingness to spend thousands of dollars for 12 hours of comfort.
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